Frequently Asked Questions:
Do you have free shuttle service from the airport. How do we catch the shuttle from the SFO Airport?
Yes we do have free shuttle service to and from San Francisco Airport. The shuttle service is provided by Classic Shuttle and has a Super 8 logo on it. The shuttle times are between 4:00am and 12:30am. The shuttle runs every half hour from 4:00 AM until 12:00 PM. After 12:00 PM it is on call to and from the airport.You have to call the hotel to be picked up from the airport during all shuttle times.
After you claim your bags at the arrival level please follow the sign for hotel courtesy shuttle and follow that to the departure level (LEVEL 2), wait at the hotel courtesy shuttle island for the shuttle pickup. From the International terminal you need to go to the (LEVEL 3) departure level.
You can dial 51 from the phone at the booth or call us directly at 650-624-0999 and we’ll send a shuttle to pick you up.
How far is the BART station from the hotel?
The BART (Bay area rapid transit) station is 1.5 miles from the hotel. It is a 20-minute walk. You can catch Sam trans bus number ECR from right across the street, which will drop you off at the BART station. The cost of the bus is $2.
How far is the Cal train station from the hotel?
The Cal train station is just an 8 minutes walk from the hotel. The Cal train will drop you off at the 3rd St. near the San Francisco giants stadium.
How far is the airport from your hotel?
Our hotel is 3 miles from the airport. The shuttle takes just 15 minutes to arrive at the airport.
Do you have guest laundry at your hotel?
Yes, we do have guest laundry at our hotel.
Do you have microwaves and refrigerators in your rooms?
Yes, all of our rooms have microwaves and refrigerators for your convenience.
How far is the shopping mall/theatre from your hotel?
The Tan Foran Mall/Century 20 Theatre is located just 1.5 miles from the hotel.
Are any restaurants close to your hotel?
Yes, there are many restaurants near our hotel. Don Pico’s Mexican restaurant is right next to our hotel. West coast café, Wendy’s, Hon Lin, Thai Nakorn, Cleo’s steak house and more restaurants are within walking distance from the hotel.
My flight lands at 12:30 AM; can I still catch your shuttle from the airport?
Our shuttle only runs until 12:30 AM, You will need to catch a cab after that.
When was your hotel remodeled?
Our hotel was recently remodeled. The hotel was built in 1999 and remodeled in 2014. We have remodeled all of our rooms. We have brand new mattresses, carpet, bed coverings, and draperies.
What are your breakfast hours?
We offer our famous super start breakfast from 6:30 AM to 9:30 AM everyday.
What do you serve for your breakfast?
We serve cinnamon rolls, Kellogg’s Cereal; Florida’s natural orange and apple juice, coffee, milk, fruit, bolied eggs, waffles, toast, oatmeal, hot chocolate and tea and yogurt.
What is your check in and check out time?
The check in time is 2:00 PM and check out time is 11:00 AM.
How far is San FranciscoFisherman’s Wharf from your hotel?
San Francisco/Fisherman’s Wharf is 12 miles from the hotel.It is 20 min drive to San Francisco.
Can I book Park and Fly Package on 3rd party sites like expedia, hotels.com?
No we do not offer park and fly package on 3rd party sites.You can call us at 650-624-0999 to book park and fly package.
Can I check in early before your check in time?
Our check in time is 2:00 PM. We do not guarantee early check in.
Can I leave my baggage at your hotel if the room is not ready for check-in?
Yes you can leave your baggage at our hotel while you are gone for the day.